What is the challenge?
Our client, one of the UK’s leading “QuadPlay” media and communications companies, has committed to a multi-billion-pound investment into UK network expansion to add millions of new homes and businesses to its network. There is a race to ‘wire homes’ with the latest technology to allow high speed broadband to delivery increasingly rich media content and other digital services to UK households and businesses.
This is the largest private investment in UK internet infrastructure in over a decade and is a key strategic initiative; it will increase the number of homes and businesses to which services can be offered by almost a third.
O que está fazendo? CLIENTES. Resultados?
Through our successful delivery on previous programmes with this client and our long-term relationship, B2E is providing skilled consultants to play key roles within this strategic programme – a programme that will shape the future of how our client delivers services to its customers.
B2E Consulting is providing expertise in key change enablement areas including:
- Programme and Project Management,
- PMO, Planning and Governance,
- Business Requirements Analysis,
- Business and Service Readiness,
- Solution Design and Technical Assurance Integration
What are the outcomes?
O programa de expansão da rede é uma entrega de longo prazo, de vários anos, programada para ser concluída até 2020; Nossos consultores estão realmente no centro do programa e continuarão trabalhando para entregar os principais marcos do programa. Isso incluiu o desenvolvimento dos sistemas de gerenciamento de clientes em potencial, planejamento de demanda e gerenciamento de fluxo de trabalho, iniciativas de melhoria da cadeia de suprimentos e o gerenciamento abrangente de serviços de TI. Em 2017/18, o foco do programa será a entrega das principais integrações do sistema; Isso permite que a empresa converta perspectivas de clientes em entrega de rede, para tomar decisões informadas sobre o investimento em rede e oferecer novos serviços interessantes aos clientes em potencial. Estudos
In 2016, the team delivered a number of key technology and infrastructure solutions to enable this network expansion. This included the development of the prospect management, demand planning & workflow management systems, supply chain improvement initiatives and the overarching IT service management. In 2017/18, the programme focus will be the delivery of key system integrations; this is to enable the business to convert customer prospects into network delivery, to make informed decisions about network investment and to offer exciting new services to the prospective customers.
B2E Consulting programme and project managers have also been fundamental in developing and implementing an Agile, rapid development methodology for the programme – enabling the programme value to be realised earlier than traditional waterfall delivery.