Improving Customer Service with AI Chatbots
See a live demonstration of chatbots currently being used by organisations to provide successful customer self-service. IMPROVING CUSTOMER SERVICE WITH AI CHATBOTS This year has been anything but business-as-usual for organisations and their customer service strategies. It’s become clear that delivering positive digital and self-service experiences is key for customer conversion and retention and should [...]
Innovation for your services using TRIZ
Ative um salto inovador em seu pensamento, utilizando TRIZ. A inovação para seus serviços usando o Triz Triz (a teoria da solução de problemas inventivos) é uma maneira de inovação sistemática para novos produtos e serviços. Exploraremos essa técnica entendendo o conceito de 'solução ideal', conflitos de processo e utilizando recursos amplamente disponíveis. Este método [...]
CV Peer-Review
Is your CV selling you properly? Working with a group of peers we review to what extent your CV is ‘fit for purpose.’ CV PEER-REVIEWYou might think your CV is good. Or you might think it's bad. But have you ever had your CV reviewed by a group of peers?In this webinar you will have [...]
Security Advice to Home Workers
This event will equip you with the skills to protect yourself and or business from cybercrime and attacks at a pivotal time for home working SECURITY ADVICE TO HOME WORKERSDuring the current emergency, many organisations and individuals find themselves using technology in ways they may not previously have been familiar with. Inevitably, there are people [...]
Leadership Behaviours To Deliver Successfully In the “New Norm”
Este webinar compartilhará informações sobre comportamentos de liderança para se adaptar à "nova norma" de trabalhar em casa. Comportamentos de liderança para entregar com sucesso na visão geral da "nova norma", com a pandemia covid que o mundo do trabalho mudou dramaticamente - trabalhar em casa se tornou a norma - mas o trabalho ainda precisa ser entregue e comportamentos de liderança [...]
Leading The Agile Organisation
This event will provide an insight into the psychology of agile leadership. LEADING THE AGILE ORGANISATION. Overview Why agility is no longer a nice to have but a must have for global businesses What organisational and leadership agility look like in practice - a holistic approach. How to develop agility in a nutshell, [...]
Graph Databases – the Key is in the Relationships
How graph databases can organise information between data points and make sense of it for humans. GRAPH DATABASES - THE KEY IS IN THE RELATIONSHIPSOverviewThere is a huge amount of information locked away in the links (relationships) between data points, such as people, their work and their institutions. Graph databases organise this information, and can [...]
CV Peer-Review
Is your CV selling you properly? Working with a group of peers we review to what extent your CV is ‘fit for purpose.’ CV PEER-REVIEWYou might think your CV is good. Or you might think it's bad. But have you ever had your CV reviewed by a group of peers?In this webinar you will have [...]
I Wish I Had Thought of That! How To Find Business Growth.
Jonathan Spence compartilhará seus pensamentos sobre como você pode cultivar um negócio, mesmo no ambiente dominado pela Covid. Eu gostaria de ter pensado nisso! Como encontrar crescimento nos negócios. Overview O inverno é sempre um período sombrio, mas nunca mais agora com o desafio do Covid 19. Para muitas empresas, a inclinação e a necessidade naturais [...]
Win a Project in 2021
How to Win a Project in 2021 Strategy for winning a project in 2021The new year is always a good time to think about career strategy :how can you bring focus to your careerhow can you carve a niche for yourselfhow can you win a projectHugh Abbott, the B2E Coach, compartilha seu insight sobre como [...]