{"id":9441,"date":"2020-07-27T17:13:36","date_gmt":"2020-07-27T16:13:36","guid":{"rendered":"https:\/\/www.b2econsulting.com\/event\/improving-customer-service-with-ai-chatbots\/"},"modified":"2020-07-27T17:17:11","modified_gmt":"2020-07-27T16:17:11","slug":"improving-customer-service-with-ai-chatbots","status":"publish","type":"tribe_events","link":"https:\/\/www.b2econsulting.com\/event\/improving-customer-service-with-ai-chatbots\/","title":{"rendered":"Improving Customer Service with AI Chatbots"},"content":{"rendered":"<div>See a live demonstration of chatbots currently being used by organisations to provide successful customer self-service.<\/div>\n<div style=\"margin-top: 20px\">\n<div>\n<div style=\"margin:20px 10px;font-size:15px;line-height:22px;font-weight:400;text-align:left\">\n<p><strong>IMPROVING CUSTOMER SERVICE WITH AI CHATBOTS<br \/>\n<\/strong><\/p>\n<p>This year has been anything but business-as-usual for organisations and their customer service strategies. It\u2019s become clear that delivering positive digital and self-service experiences is key for customer conversion and retention and should be part of your customer experience (CX) plan.\n<\/p>\n<p>Join Liam Ryan from Creative Virtual as he shares live demonstrations of V-Person\u2122 chatbots currently being used by organisations to provide successful customer self-service.  You\u2019ll see:\n<\/p>\n<ul>\n<li>Powerful integrations, including authentication and seamless handover to live chat\n<\/li>\n<\/ul>\n<ul>\n<li>Options for deploying chatbots across multiple contact channels\n<\/li>\n<\/ul>\n<ul>\n<li>The combining of AI and human input to create reliability and constant improvement\n<\/li>\n<\/ul>\n<p>Register now for this webinar to get an inside look at AI chatbot features, functionality and successful use cases.\n<\/p>\n<p>Presentation demo and QA: 12.30 &#8211; 1.30<\/p>\n<p>We will be using Zoom to run this webinar.  You will receive an email before the event with meeting details including instructions to join the event.\n<\/p>\n<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>See a live demonstration of chatbots currently being used by organisations to provide successful customer self-service. IMPROVING CUSTOMER SERVICE WITH AI CHATBOTS This year has been anything but business-as-usual for organisations and their customer service strategies. It\u2019s become clear that delivering positive digital and self-service experiences is key for customer conversion and retention and should [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":11497,"comment_status":"open","ping_status":"closed","template":"","meta":{"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[],"class_list":["post-9441","tribe_events","type-tribe_events","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tribe_events\/9441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/comments?post=9441"}],"version-history":[{"count":1,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tribe_events\/9441\/revisions"}],"predecessor-version":[{"id":9443,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tribe_events\/9441\/revisions\/9443"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/media\/11497"}],"wp:attachment":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/media?parent=9441"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tags?post=9441"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tribe_events_cat?post=9441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}