{"id":3739,"date":"2017-09-26T12:13:08","date_gmt":"2017-09-26T11:13:08","guid":{"rendered":"https:\/\/www.b2econsulting.com\/?p=3739"},"modified":"2020-04-16T13:45:45","modified_gmt":"2020-04-16T12:45:45","slug":"time-grown-gig-economy","status":"publish","type":"post","link":"https:\/\/www.b2econsulting.com\/time-grown-gig-economy\/","title":{"rendered":"Time for A Grown-up Gig Economy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 1_3 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style=\"text-align: center;\"><h4 class=\"widget-title\">Recent Tweets<\/h4><style type=\"text\/css\">.fusion-content-widget-area #tweets-widget-3 .jtwt .jtwt_tweet:before, .fusion-footer-widget-area #tweets-widget-3 .jtwt .jtwt_tweet:before {color: #3c455a;}<\/style>\t\t\t<div class=\"twitter-box\">\n\t\t\t\t<div class=\"twitter-holder\">\n\t\t\t\t\t<div class=\"b\">\n\t\t\t\t\t\t<div class=\"tweets-container\" id=\"tweets_tweets-widget-3\">\n\t\t\t\t\t\t\t<ul class=\"jtwt\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"jtwt_tweet\">\n\t\t\t\t\t\t\t\t\t\t<p class=\"jtwt_tweet_text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<span class=\"arrow\"><\/span>\n\t\t\t<\/div>\n\t\t\t<div style=\"clear:both;\"><\/div><\/section><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-last\" style=\"width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"667\" alt=\"gig economy consulting\" src=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2017\/09\/shutterstock_331645418.jpg\" class=\"img-responsive wp-image-3740\" srcset=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2017\/09\/shutterstock_331645418-200x133.jpg 200w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2017\/09\/shutterstock_331645418-400x267.jpg 400w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2017\/09\/shutterstock_331645418-600x400.jpg 600w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2017\/09\/shutterstock_331645418-800x534.jpg 800w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2017\/09\/shutterstock_331645418.jpg 1000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/span><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-bottom:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h1 style=\"text-align: left;\"><span style=\"color: #505d7a;\">Time for a Grown Up Gig Economy<\/span><\/h1>\n<p>&nbsp;<\/p><\/h1><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><p>A week is a long time in business. \u00a0\u201cOur B2E Consulting clients were benefiting from the gig economy way before Uber &amp; Deliveroo were even created\u201d \u2026. that\u2019s how I finished off my shoot for my first corporate video, which we launched on Wednesday. By Friday poor press of companies like Uber &amp; Deliveroo came to a crescendo with the news that TFL was imposing a ban on Uber operating in London. Well, to borrow a phrase from my eldest child, \u2018that was awks!\u2019<\/p>\n<p>With over 3.5 million users, 40,000 drivers and currently 785,820 signatures on the #SaveyourUber petition, even its fiercest critics would find it hard to deny that Uber has become part of the fabric of London. Personally, I do not want to go back to the days of waiting on the street late at night trying to hail a cab, sometimes being turned down as I\u2019m not going the right way, or having to nip out to get to a cash point half way home. I appreciate waiting securely indoors until I know my Uber is outside, with a name and plate I can look for and I like the fact that my journey is tracked, cashless and affordable.\u00a0 However, despite my own favourable experience with Uber, there have been a number of longstanding and serious concerns that the company must address and on that front at least this \u2018ban\u2019 may be a call to action for the firm. These allegations of use of Greyball and reporting of serious crimes, and issues around workers rights and safety are major concerns that it is essential that Uber address and they, their VCs and customers will need to accept the associated financial hit and eventually a corresponding rise in fares.<\/p>\n<p>Uber has, like many other organisations in the gig economy, created an innovative platform that allows it to act as an intermediary in this market place. Reviewing the timeline of <a href=\"https:\/\/www.theguardian.com\/technology\/2017\/jun\/18\/uber-travis-kalanick-scandal-pr-disaster-timeline\">controversies<\/a> surrounding the firm, saying that it\u2019s been arrogant and aggressive to get ahead of the competition is probably an understatement. Like in many start-up organisations, the pursuit of being \u2018agile\u2019 and expansion has been an excuse for not \u2018doing things properly\u2019. Uber has failed to optimise socially responsible processes around the customer and the driver. Uber can argue that there is not a level playing field for all players in the market and they may have a point that TFL is not blameless, but nevertheless this dramatic set-back is an opportunity for Uber\u2019s new, more placatory <a href=\"http:\/\/www.independent.co.uk\/life-style\/gadgets-and-tech\/news\/uber-ban-london-dara-khosrowshahi-taxi-app-alternative-evening-standard-open-letter-a7965621.html\">CEO<\/a> and his team to meet the challenges. If not, in the era of <a href=\"http:\/\/www.waze.com\">Waze<\/a>, tens of thousands of drivers looking for roles and newer entrants to the market such as <a href=\"http:\/\/www.gett.com\">Gett<\/a> and <a href=\"https:\/\/free-now.com\/uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">FREE NOW<\/a>, there are plenty of competitors that Londoners may now turn to.<\/p>\n<p>In the realm of Professional Services, I\u2019m glad to report that the gig economy is all together more grown up. Independent consultants, often the alumni of established big 5 management consultancy firms, have long been freelancing, enjoying benefits such as greater flexibility and freedom from bureaucracy. Whilst they can suffer from <a href=\"https:\/\/www.ft.com\/content\/749cb87e-6ca8-11e7-b9c7-15af748b60d0\">insecurity, loneliness and income volatility<\/a>, these challenges are in no way on a par with gigging riders and drivers who are dependent on digitally distributed piecework, which while great for a side-line job or student income, may be a stressful way of earning a living or providing for a family and for them there are, understandably, growing <a href=\"http:\/\/www.independent.co.uk\/news\/business\/news\/eu-casual-workers-protections-rights-gig-economy-zero-hour-contracts-flexible-working-a7965416.html\">calls for greater protection.<\/a><\/p>\n<p>In 2013, The <a href=\"https:\/\/hbr.org\/2013\/10\/consulting-on-the-cusp-of-disruption\">Harvard Business Review<\/a> predicted a disruption in consulting where smaller firms \u201cassemble leaner project teams of freelance consultants (mostly midlevel and senior alumni of top consultancies) for clients at a small fraction of the cost of traditional competitors. They can achieve these economies in large part because they do not carry the fixed costs of unstaffed time, expensive downtown real estate, recruiting, and training. They have also thus far chosen to rely on modular providers of research and data rather than invest in proprietary knowledge development.\u201d<\/p>\n<p>B2E is one of these challenger consultancies using digital platforms to capture skills and preferences, and communicate out roles, enabling its in-house team to rapidly match up its signed-up consultants with its client\u2019s specific needs. It has grown organically, rather than at the mercy of VCs, and has developed a flexible delivery model benefiting its community of consultants, clients and in-house team.\u00a0 In parallel with the need to ensure Uber sends out safe drivers, vetting is key \u2013 B2E\u2019s reputation is based on providing our clients with <strong>quality<\/strong> candidates or project teams quickly. Our screening processes are so important that only experienced ex big 5 consultants form the in-house team who search out and screen the shortlisted consultants. As one client <a href=\"https:\/\/uk.trustpilot.com\/review\/www.b2econsulting.com\">fed back<\/a> \u201cB2E is a breath of fresh air \u2026they take time to understand my requirements and profile. They ensure they match the strengths of the individual I am looking for and ensure that the candidates they put forward are of the right personality. They usually get the individual spot on and have clearly spent time to ensure that this happens every time. Many times they have 4 or more excellent candidates to me 2 weeks before other suppliers.\u201d B2E also seeks to counter any feelings of loneliness by creating a vibrant community, investing in events and personal contact amongst both consultants and the in-house team.<\/p>\n<p>In the context too of us all <a href=\"http:\/\/visual.ons.gov.uk\/five-facts-about-older-people-at-work\/\">living and working longer<\/a> and flexible working, the gig economy for consulting is great news.\u00a0 Clients can get the benefit of experienced consultants to support specific projects and support knowledge transfer to internal teams, and these older consultants can now benefit from their bank of decades of experience, able if they wish, to have time off (cruise anyone?) between assignments. By offering remote and flexible working to its in-house team, B2E\u2019s gig model has allowed talented ex-big five Consultants to return to work following career breaks and demonstrate every day how this approach breeds greater productivity, loyalty and business results.<\/p>\n<p>Find out more at <a href=\"https:\/\/www.b2econsulting.com\">www.b2econsulting.com<\/a><\/p>\n<h4><span style=\"color: #505d7a;\"><strong>Sources<\/strong><\/span><\/h4>\n<ul>\n<li>BBC News, various<\/li>\n<li>https:\/\/www.change.org\/p\/save-your-uber-in-london-saveyouruber<\/li>\n<li>Uber&#8217;s scandals, blunders and PR disasters: the full list, The Guardian <a href=\"https:\/\/www.theguardian.com\/technology\/2017\/jun\/18\/uber-travis-kalanick-scandal-pr-disaster-timeline\">https:\/\/www.theguardian.com\/technology\/2017\/jun\/18\/uber-travis-kalanick-scandal-pr-disaster-timeline<\/a><\/li>\n<li><a href=\"http:\/\/www.independent.co.uk\/life-style\/gadgets-and-tech\/news\/uber-ban-london-dara-khosrowshahi-taxi-app-alternative-evening-standard-open-letter-a7965621.html\">http:\/\/www.independent.co.uk\/life-style\/gadgets-and-tech\/news\/uber-ban-london-dara-khosrowshahi-taxi-app-alternative-evening-standard-open-letter-a7965621.html<\/a><\/li>\n<li>When McKinsey met Uber: The gig economy comes to consulting, Financial Times <a href=\"https:\/\/www.ft.com\/content\/a5419fca-7f24-11e6-bc52-0c7211ef3198\">https:\/\/www.ft.com\/content\/a5419fca-7f24-11e6-bc52-0c7211ef3198<\/a><\/li>\n<li>Driven to despair \u2014 the hidden costs of the gig economy <a href=\"https:\/\/www.ft.com\/content\/749cb87e-6ca8-11e7-b9c7-15af748b60d0\">https:\/\/www.ft.com\/content\/749cb87e-6ca8-11e7-b9c7-15af748b60d0<\/a><\/li>\n<li>EU seeks to add more protection for casual workers <a href=\"http:\/\/www.independent.co.uk\/news\/business\/news\/eu-casual-workers-protections-rights-gig-economy-zero-hour-contracts-flexible-working-a7965416.html\">http:\/\/www.independent.co.uk\/news\/business\/news\/eu-casual-workers-protections-rights-gig-economy-zero-hour-contracts-flexible-working-a7965416.html<\/a><\/li>\n<li>Consulting on the Cusp of Disruption, Clayton M. Christensen, Dina Wang, Derek van Bever. Harvard Business Review <a href=\"https:\/\/hbr.org\/2013\/10\/consulting-on-the-cusp-of-disruption\">https:\/\/hbr.org\/2013\/10\/consulting-on-the-cusp-of-disruption<\/a><\/li>\n<li><a href=\"https:\/\/uk.trustpilot.com\/review\/www.b2econsulting.com\">https:\/\/uk.trustpilot.com\/review\/www.b2econsulting.com<\/a><\/li>\n<li>Five facts about\u2026older people at work, Office for National Statistics <a href=\"http:\/\/visual.ons.gov.uk\/five-facts-about-older-people-at-work\/\">http:\/\/visual.ons.gov.uk\/five-facts-about-older-people-at-work\/<\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% ) * 0.33333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-last\" style=\"width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\" style=\"transform:translate3d(0,0,0);\"><blockquote>\n<p>About the author, Maninder Murfin<\/p>\n<p>Maninder joined B2E in 2015. Working part -time, she currently leads the Business Analysis capability talent pool, as well as overseeing B2E\u2019s social media activities. Prior to this, Maninder spent nine years with Accenture within its UK Financial Services division, leading and supporting programme workstreams in Change Management, TOM Design, Organisation Design and HR Transformation.<\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":3740,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[110,72,79,109],"tags":[],"class_list":["post-3739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","category-consulting","category-flexible-working","category-gig-economy"],"_links":{"self":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/3739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/comments?post=3739"}],"version-history":[{"count":8,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/3739\/revisions"}],"predecessor-version":[{"id":8777,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/3739\/revisions\/8777"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/media\/3740"}],"wp:attachment":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/media?parent=3739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/categories?post=3739"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tags?post=3739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}