{"id":12010,"date":"2024-05-20T14:10:39","date_gmt":"2024-05-20T13:10:39","guid":{"rendered":"https:\/\/www.b2econsulting.com\/?p=12010"},"modified":"2024-05-20T14:10:39","modified_gmt":"2024-05-20T13:10:39","slug":"procurement-transformation-case-studies","status":"publish","type":"post","link":"https:\/\/www.b2econsulting.com\/procurement-transformation-case-studies\/","title":{"rendered":"Procurement Transformation &#8211; Case Studies"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% ) * 0.33333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#ffffff;padding: 40px 40px 0px 40px;\"><div class=\"fusion-widget-area fusion-widget-area-1 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-1 {padding:0px 0px 0px 0px;}.fusion-widget-area-1 .widget h4 {color:#3b4251;}.fusion-widget-area-1 .widget .heading h4 {color:#3b4251;}.fusion-widget-area-1 .widget h4 {font-size:14px;}.fusion-widget-area-1 .widget .heading h4 {font-size:14px;}<\/style><section id=\"pyre_tabs-widget-2\" class=\"fusion-slidingbar-widget-column widget 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Conversation\"><img decoding=\"async\" width=\"66\" height=\"66\" src=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/shutterstock_1981823216-Agile-Tx-scaled-e1742314285348-66x66.jpg\" class=\"attachment-recent-works-thumbnail size-recent-works-thumbnail wp-post-image\" alt=\"Agile Expertise, Transformative Results\" srcset=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/shutterstock_1981823216-Agile-Tx-scaled-e1742314285348-66x66.jpg 66w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/shutterstock_1981823216-Agile-Tx-scaled-e1742314285348-150x150.jpg 150w\" sizes=\"(max-width: 66px) 100vw, 66px\" \/><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"post-holder\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.b2econsulting.com\/agile-expertise-transformative-results\/\">Agile Expertise, Transformative Results: A Conversation<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\tMarch, 2025\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.b2econsulting.com\/diverse-perspectives-fuel-innovation\/\" aria-label=\"B2E Consulting: Diverse Perspectives Fuel Innovation\"><img decoding=\"async\" width=\"66\" height=\"66\" src=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/Video-Title-Still-66x66.jpg\" class=\"attachment-recent-works-thumbnail size-recent-works-thumbnail wp-post-image\" alt=\"Diverse Perspectives Fuel Innovation\" srcset=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/Video-Title-Still-66x66.jpg 66w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/Video-Title-Still-150x150.jpg 150w\" sizes=\"(max-width: 66px) 100vw, 66px\" \/><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"post-holder\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.b2econsulting.com\/diverse-perspectives-fuel-innovation\/\">B2E Consulting: Diverse Perspectives Fuel Innovation<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\tMarch, 2025\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.b2econsulting.com\/viewpoints-hr-transformation\/\" aria-label=\"B2E Consulting Viewpoints: Can HR Transformation be Successful?\"><img decoding=\"async\" width=\"66\" height=\"33\" src=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/shutterstock_2145156891-scaled.jpg\" class=\"attachment-recent-works-thumbnail size-recent-works-thumbnail wp-post-image\" 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2025\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div style=\"clear:both;\"><\/div><\/section><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-widget-area fusion-widget-area-2 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-2 {padding:0px 0px 0px 0px;}.fusion-widget-area-2 .widget h4 {color:#3b4251;}.fusion-widget-area-2 .widget .heading h4 {color:#3b4251;}.fusion-widget-area-2 .widget h4 {font-size:14px;}.fusion-widget-area-2 .widget .heading h4 {font-size:14px;}<\/style><style type=\"text\/css\" data-id=\"tweets-widget-3\">@media (max-width: 800px){#tweets-widget-3{text-align:center !important;}}<\/style><section id=\"tweets-widget-3\" class=\"fusion-widget-mobile-align-center fusion-widget-align-center fusion-footer-widget-column widget tweets\" style=\"text-align: center;\"><h4 class=\"widget-title\">Recent Tweets<\/h4><style type=\"text\/css\">.fusion-content-widget-area #tweets-widget-3 .jtwt .jtwt_tweet:before, .fusion-footer-widget-area #tweets-widget-3 .jtwt .jtwt_tweet:before {color: #3c455a;}<\/style>\t\t\t<div class=\"twitter-box\">\n\t\t\t\t<div class=\"twitter-holder\">\n\t\t\t\t\t<div class=\"b\">\n\t\t\t\t\t\t<div class=\"tweets-container\" id=\"tweets_tweets-widget-3\">\n\t\t\t\t\t\t\t<ul class=\"jtwt\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"jtwt_tweet\">\n\t\t\t\t\t\t\t\t\t\t<p class=\"jtwt_tweet_text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<span class=\"arrow\"><\/span>\n\t\t\t<\/div>\n\t\t\t<div style=\"clear:both;\"><\/div><\/section><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-last\" style=\"width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"2274\" height=\"1280\" alt=\"Digital Transformation\" title=\"Abstract,Flying,Dragons,On,A,Dark,Blue,Background.,Technological,Background\" src=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2024\/05\/shutterstock_2259314129-1-scaled-e1716147021792.jpg\" class=\"img-responsive wp-image-12004\" srcset=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2024\/05\/shutterstock_2259314129-1-scaled-e1716147021792-200x113.jpg 200w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2024\/05\/shutterstock_2259314129-1-scaled-e1716147021792-400x225.jpg 400w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2024\/05\/shutterstock_2259314129-1-scaled-e1716147021792-600x338.jpg 600w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2024\/05\/shutterstock_2259314129-1-scaled-e1716147021792-800x450.jpg 800w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2024\/05\/shutterstock_2259314129-1-scaled-e1716147021792-1200x675.jpg 1200w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2024\/05\/shutterstock_2259314129-1-scaled-e1716147021792.jpg 2274w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/span><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-bottom:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><h1 style=\"text-align: left;\">Procurement Transformation &#8211; Data is the New Currency<\/h1>\n<h4 style=\"color: #f39200;\">Elie Azzi | Client Relationship Partner<\/h4><\/h1><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><h3><span style=\"color: #f39200;\">Digital Procurement: How B2E led Transformation Projects<\/span><\/h3>\n<p>B2E Consulting has a wealth of expertise gained over many years of working with Blue Chip companies. Our consultants have experience across the full breadth of Digital IT spectrum, from strategy, organisational transformation, change management, program management, architecture, application design, development and implementation, shared service management, data analytics, risk and security.<\/p>\n<p>The following case studies show how successful our B2E teams have been in aiding our clients using new technology to improve their businesses.<\/p>\n<p><em><strong>Digital, Sales, &amp; Customer Experience Telecommunications<\/strong><\/em><\/p>\n<p>Our client initiated a technology focused programme across their Digital, Sales and Customer Experience areas to decrease Opex expenditure through new ways of working and automation and to increase sales revenue through improved prospect management. This was also to lay the technological foundations for improved customer engagement. The challenge was the coordination and delivery of multiple projects within the programme portfolio (&gt;\u00a310m) ranging from new prospect management system launches, digital optimisation initiatives, \u2018condition of sale\u2019 strategic solutions, customer portal optimisation and digital personalisation.<\/p>\n<p>B2E Consulting enabled successful delivery by providing expertise in:<\/p>\n<ul>\n<li>Roadmap\/digital strategy<\/li>\n<li>Programme and Project Management<\/li>\n<li>Business Analysis<\/li>\n<li>Agile Methodology Adoption<\/li>\n<li>Release Management and Service Readiness<\/li>\n<li>Technical Delivery Management<\/li>\n<\/ul>\n<p><em><strong>Enhanced Digital Programmes \u2013 Pharmaceutical<\/strong><\/em><\/p>\n<p>B2E Consulting was engaged by a leading FTSE 100 Pharmaceutical client to support improvements to their US Engagement and Omnichannel initiatives. The goal was to optimise business processes, implement solutions, and ensure successful project execution.<\/p>\n<p>B2E\u2019s Contribution<\/p>\n<ul>\n<li>Performed an in-depth analysis of the client&#8217;s existing digital infrastructure, processes, and capabilities to develop agile and innovative solutions that leveraged cutting-edge digital technologies, resulting in enhanced efficiency and customer experiences.<\/li>\n<li>Utilised data-driven insights to identify trends, predict customer behaviour, and optimise decision-making processes.<\/li>\n<li>Created a seamless omni-channel experience, bridging the gap between online and offline interactions to improve customer engagement.<\/li>\n<li>Ensured all digital initiatives complied with the strict regulations governing the pharmaceutical industry.<\/li>\n<li>Supported the successful adoption of digital solutions across the organisation.<\/li>\n<\/ul>\n<p>This resulted in:<\/p>\n<ul>\n<li>Enhanced Efficiency: Streamlined digital processes resulted in significant cost savings and improved operational efficiency across the organisation.<\/li>\n<li>Personalised Customer Experience: AI-powered tools enabled personalised interactions, fostering stronger customer relationships and loyalty.<\/li>\n<li>Data-Driven Decision Making: Utilising data insights allowed the client to make more informed strategic decisions, optimise resource allocation, and identify new business opportunities.<\/li>\n<li>Omni-Channel Experience: The integration of digital platforms provided a consistent and seamless experience for customers across all channels, improving engagement and satisfaction.<\/li>\n<li>Regulatory Compliance: All digital initiatives were carefully designed and implemented to adhere to strict regulatory standards, ensuring data security and compliance.<\/li>\n<li>Organisational Agility: The successful adoption of digital solutions was supported by change management strategies, fostering a culture of innovation and adaptability within the organisation.<\/li>\n<\/ul>\n<p><em><strong>Digital Transformation: Business Separation \u2013 Insurance<\/strong><\/em><\/p>\n<p>Our client, one of UK\u2019s leading Insurers, had an Investor acquire a 49% stake in their General Insurance Group (GIG), with a second stage transaction of a further 20.9% stake arranged in late 2019. A programme of work was launched to separate the two organisations, impacting all dimensions of the business model: People, Process, Technology, Data, Facilities.<\/p>\n<p>B2E\u2019s Contribution<\/p>\n<ul>\n<li>Detailed design of the target General Insurance infrastructure components following separation<\/li>\n<li>GIG Separation\/Exit Programme, Infrastructure Design &amp; Migration Support<\/li>\n<li>Collaborated with client\u2019s Infrastructure Architect Team, GIG Separation Project Managers, and Technical SMEs to drive the design of the target state and migration approach across GIG Data Centre and Foundation Technology pillars<\/li>\n<li>Project &amp; programme management of the Service Desk Manager System replacement project and Index (IT-outsourcing related) Programme across all workstreams &#8211; Sourcing, TOM, Comms, HR and Legal<\/li>\n<li>Service Transition Management for the Index Programme<\/li>\n<\/ul>\n<p>B2E Consulting\u2019s work continued until successful separation of our client\u2019s GIG, underpinning a multihundred-million-pound business transaction. B2E\u2019s contribution was well received, with all of our Consultants being offered extensions and several additional areas of scope being offered as opportunities for B2E Consulting.<\/p>\n<p>B2E place strong emphasis on the transformation and people element of Digital IT as well as the technology, process, tools and information aspects.<\/p>\n<p>Our deep understanding of delivering change using agile and structured methods means we can bring the best thinking and approaches to each situation. This end-to-end thinking, experience and delivery capability differentiates us from our competitors. Discover more how we can help your digital transformation projects <a href=\"https:\/\/www.b2econsulting.com\/business-transformation\/\">here<\/a>.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":12004,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[104,110,72],"tags":[],"class_list":["post-12010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apply-for-jobs","category-articles","category-consulting"],"_links":{"self":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/12010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/comments?post=12010"}],"version-history":[{"count":2,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/12010\/revisions"}],"predecessor-version":[{"id":12013,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/12010\/revisions\/12013"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/media\/12004"}],"wp:attachment":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/media?parent=12010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/categories?post=12010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tags?post=12010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}