{"id":10806,"date":"2022-07-13T11:41:43","date_gmt":"2022-07-13T10:41:43","guid":{"rendered":"https:\/\/www.b2econsulting.com\/?p=10806"},"modified":"2022-07-13T12:02:06","modified_gmt":"2022-07-13T11:02:06","slug":"interview-with-sandeep-sethi","status":"publish","type":"post","link":"https:\/\/www.b2econsulting.com\/interview-with-sandeep-sethi\/","title":{"rendered":"Interview with Sandeep Sethi"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 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2025\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.b2econsulting.com\/diverse-perspectives-fuel-innovation\/\" aria-label=\"B2E Consulting: Diverse Perspectives Fuel Innovation\"><img decoding=\"async\" width=\"66\" height=\"66\" src=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/Video-Title-Still-66x66.jpg\" class=\"attachment-recent-works-thumbnail size-recent-works-thumbnail wp-post-image\" alt=\"Diverse Perspectives Fuel Innovation\" srcset=\"https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/Video-Title-Still-66x66.jpg 66w, https:\/\/www.b2econsulting.com\/wp-content\/uploads\/2025\/03\/Video-Title-Still-150x150.jpg 150w\" sizes=\"(max-width: 66px) 100vw, 66px\" 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2025\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div style=\"clear:both;\"><\/div><\/section><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-widget-area fusion-widget-area-2 fusion-content-widget-area\"><style type=\"text\/css\">.fusion-widget-area-2 {padding:0px 0px 0px 0px;}.fusion-widget-area-2 .widget h4 {color:#3b4251;}.fusion-widget-area-2 .widget .heading h4 {color:#3b4251;}.fusion-widget-area-2 .widget h4 {font-size:14px;}.fusion-widget-area-2 .widget .heading h4 {font-size:14px;}<\/style><style type=\"text\/css\" data-id=\"tweets-widget-3\">@media (max-width: 800px){#tweets-widget-3{text-align:center !important;}}<\/style><section id=\"tweets-widget-3\" class=\"fusion-widget-mobile-align-center fusion-widget-align-center fusion-footer-widget-column widget tweets\" style=\"text-align: center;\"><h4 class=\"widget-title\">Recent Tweets<\/h4><style type=\"text\/css\">.fusion-content-widget-area #tweets-widget-3 .jtwt .jtwt_tweet:before, .fusion-footer-widget-area #tweets-widget-3 .jtwt .jtwt_tweet:before {color: #3c455a;}<\/style>\t\t\t<div class=\"twitter-box\">\n\t\t\t\t<div class=\"twitter-holder\">\n\t\t\t\t\t<div class=\"b\">\n\t\t\t\t\t\t<div class=\"tweets-container\" id=\"tweets_tweets-widget-3\">\n\t\t\t\t\t\t\t<ul class=\"jtwt\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"jtwt_tweet\">\n\t\t\t\t\t\t\t\t\t\t<p class=\"jtwt_tweet_text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<span class=\"arrow\"><\/span>\n\t\t\t<\/div>\n\t\t\t<div style=\"clear:both;\"><\/div><\/section><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-last\" style=\"width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><h1 style=\"text-align: left;\"><span style=\"color: #505d7a;\">Interview with Sandeep Sethi<\/span><\/h1>\n<\/div><div class=\"fusion-text fusion-text-2\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">A key activity here at B2E is to conduct welcome calls with our community of consultants \u2013 both when new consultants register with us and at various touch points during their careers.\u00a0 It\u2019s always interesting speaking with our consultants about their previous engagements and their aspirations for their next assignments.\u00a0 Just before the Jubilee Bank Holiday weekend, I had the pleasure of chatting with one of our experienced consultants, Programme Test Manager <\/span><a href=\"https:\/\/www.linkedin.com\/in\/sandeepssethi\/\"><b>Sandeep Sethi<\/b><\/a><span style=\"font-weight: 400;\">, who has worked on a couple of engagements with B2E and has just finished consulting for a large UK insurance client.\u00a0 He kindly agreed to be interviewed for our website, so that we can help other professionals thinking about making the move into independent consultancy to gain a better feel for operating in this way and what engaging through us at B2E Consulting is like.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sandeep and I held the chat on camera on Teams from our respective work-from-home locations in West London and Bath, actively demonstrating the flexibility of hybrid \/ home working from the outset of our call whilst also getting nice views of each other\u2019s gardens, which we agreed was such a benefit to personal wellbeing!<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\" style=\"transform:translate3d(0,0,0);\"><h3 style=\"text-align: left;\"><span style=\"color: #505d7a;\">How did you come to hear about B2E Consulting?<\/span><\/h3>\n<\/div><div class=\"fusion-text fusion-text-4\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">Sandeep explained that he was referred to B2E from a previous boss when they were chatting about Sandeep\u2019s plans.\u00a0 Sandeep explained that it was particularly nice to have an ex-boss make a recommendation showing that he must have thought very highly of the B2E team.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At B2E we really value recommendations and referrals from our network.\u00a0 In a professional space where reputation is critical, it\u2019s beneficial to both to us, the consulting organisation, and to the consultant to have these referrals.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-5\" style=\"transform:translate3d(0,0,0);\"><h3 style=\"text-align: left;\"><span style=\"color: #505d7a;\">What is the process of applying for an opportunity like with B2E?<\/span><\/h3>\n<\/div><div class=\"fusion-text fusion-text-6\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">When we chatted through the applications process at B2E Sandeep said that it had been pretty smooth, but shared some very useful insights for how he thinks a consultant should \u2018qualify\u2019 the opportunity in any discussion in order to \u201chone in the on the nuts and bolts of personal suitability\u201d.\u00a0 (We did have a few jokes about parallels with dating agencies!\u2026) He personally likes to understand the sector, the flexibility (if any) in the engagement, key aspects such as is this an up-and-coming role or a recovery role or an established role etc. He wants to get a feel for what the engagement might be like and then understand the actual selection process.\u00a0 Sandeep said that B2E gave him good clear answers on the above, so he was properly able to assess the opportunity against what else he had in his pipeline.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-7\" style=\"transform:translate3d(0,0,0);\"><h3 style=\"text-align: left;\"><span style=\"color: #505d7a;\">What influenced you to become an independent consultant?<\/span><\/h3>\n<\/div><div class=\"fusion-text fusion-text-8\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">Sandeep explained that he has now been an independent consultant for almost 30 years.\u00a0 I was intrigued about whether this had always been the plan.\u00a0 But interestingly he said no!\u00a0 Whilst having started his career at Reuters and in investment banks he decided to give himself a real challenge about 3 years into his graduate programme and that was to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Change industry;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Change country and\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Change his mode of working (i.e. moving from away from permanent)\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u2026and he decided to try this all in one hit to see if this was possible as well as to challenge his own personal constraints.\u00a0 He was extremely successful \u2013 subsequently gaining a role at a Belgian telecoms company where he also made the move from software developer to release manager and tester, additionally changing from a permanent employee to contractor all in one go.\u00a0 Then soon after making this change there was a big build up to Y2K which brought with it a lot of opportunities for testing roles.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since this jump, Sandeep has now worked for over 30 companies.\u00a0 I asked him whether he enjoyed the variety and change that working for 30 different companies has brought.\u00a0 He said it has been very enjoyable and interesting although he caveated that it can be hard to break into different sectors.\u00a0 <\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-9\" style=\"transform:translate3d(0,0,0);\"><h3 style=\"text-align: left;\"><span style=\"color: #505d7a;\">How can you break into different industry sectors as an interim?<\/span><\/h3>\n<\/div><div class=\"fusion-text fusion-text-10\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">Sandeep gave some excellent advice to consultants looking to highlight their strengths when moving into new industry &#8211; emphasising that you should research what is common in the new industry compared with where you have worked previously \u2013 there will be common challenges as well as common areas of work (e.g. challenges: there\u2019s never enough time, there\u2019s always more to do, team dynamics with suppliers can be challenging, winning the confidence of those working with etc.\u00a0 areas of work: always business analysis, product management, testing etc.)\u00a0 Then if the client is interested enough in your profile to meet you, that does mean they are potentially open to bringing outside experience in.\u00a0 It\u2019s at this stage that you can self-market how your breadth of industry experience is valuable to their sector.\u00a0 Sandeep believes that every industry does certain key things exceptionally well, but this won\u2019t be the same x things across all sectors. By bringing in alternative industry experience \u2013 you can position the things that your <\/span><i><span style=\"font-weight: 400;\">different<\/span><\/i><span style=\"font-weight: 400;\"> industry does well, helping to open your target client\u2019s eyes to other areas of improvement.\u00a0 Sandeep shared how this approach has enabled him to work across many different sectors including pharmaceuticals, manufacturing, media, insurance and pensions.\u00a0 By challenging the \u2018commoditised\u2019 approach to skills \u2013 he has been able to leverage his past experience and encourage clients to expand their thinking away from a solely industry focus when considering what resources they want on their projects.\u00a0 Then when you are on site \u2013 you can always tap into the experts.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-11\" style=\"transform:translate3d(0,0,0);\"><h3 style=\"text-align: left;\"><span style=\"color: #505d7a;\">What do you think are the professional advantages of being an interim? <\/span><\/h3>\n<\/div><div class=\"fusion-text fusion-text-12\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">Sandeep saw many benefits to being an interim consultant \u2013 notably exposure to extensive learning and different industries and experiences \u2013 as long as you are prepared to put in extra hours particularly in the first 4-6 weeks of the assignment.\u00a0 The first thing he always asks if he can have access to the internal knowledge base of the client.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-13\" style=\"transform:translate3d(0,0,0);\"><h3 style=\"text-align: left;\"><span style=\"color: #505d7a;\">Home \/ Hybrid Working \u2013 did you have much experience of working this way?<\/span><\/h3>\n<\/div><div class=\"fusion-text fusion-text-14\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">As I mentioned at the opening to this article both Sandeep and I work predominantly from home.\u00a0 Even prior to Covid and lockdowns, Sandeep worked this way \u2013 having consulted on a significant number of international assignments over the years.\u00a0 He explained that when you are established on your project and there\u2019s good trust in delivery, time would be wasted flying to different countries.\u00a0 So instead, his presence on site was based on key timelines.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We discussed how to be successful in the hybrid model and he felt it was key to be conscious of others\u2019 availability and time, with foresight needed when arranging meetings and the difficulty compared to just turning to the colleague seated next to you and asking and the lengthy process of negotiation when you need lots of people to attend.\u00a0 We discussed the benefits of sharing high level information from Outlook calendars \u2013 just time and maybe title \u2013 so that you can see when it might be possible to meet.\u00a0 This is more difficult with external suppliers \u2013 but an ideal would be to come up with an agreement where you can see high level information \/ free slots.\u00a0 Sandeep said that Microsoft do allow publication of calendars with rudimentary info but not many do it\u2026 he would love to see that creation of efficiency which could save hours of lost time every year organising and rearranging meetings.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-15\" style=\"transform:translate3d(0,0,0);\"><h3 style=\"text-align: left;\"><span style=\"color: #505d7a;\">How do you manage the personal and work like balance?<\/span><\/h3>\n<\/div><div class=\"fusion-text fusion-text-16\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">We then chatted about maintaining work\/life balance in the hybrid model.\u00a0 Sandeep explained he saw one advantage of working from home is the balance you can strike between the personal meetings that come up in work time that you cannot avoid (the dentists, the drs).\u00a0 His approach is to book these out in his calendar with a simple note that he away and what for to give comfort to his team.\u00a0 The added advantage is that he can keep a tally of any of this personal time, ensuring that it is balanced off against working hours in an open and transparent way.\u00a0 He pings his colleagues if he is going to be away \u2013 lets them know what for and gives his mobile number.\u00a0 He said this was good team courtesy and thinking about others\u2019 time too and if he behaved in this way \u2013 others might too. Another approach for getting the best of out the day is to work in multiple locations around the house which is believes is more conducive to thinking differently.\u00a0 At the end of the working day, he puts his laptop physically away so can\u2019t be seen, else there\u2019s the danger that work is sat there \u2013 always the reminder.\u00a0 Furthermore, Sandeep hasn\u2019t put mobile access to work on his personal mobile phone as he thinks this creates too much of a draw back to work when checking personal messages. \u00a0 He also talked about some other things organisations can do to support this balance \u2013 for example Microsoft products now come with intelligent features which can prompt the sender if they would prefer to send something the next morning when a colleague is back at their desk, rather than send an evening email.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-17\" style=\"transform:translate3d(0,0,0);\"><h3 style=\"text-align: left;\"><span style=\"color: #505d7a;\">And finally, what do you particularly enjoy about roles in testing?<\/span><\/h3>\n<\/div><div class=\"fusion-text fusion-text-18\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">I was interested to understand what Sandeep enjoys about his work.\u00a0 He explained that he has a real passion for things being right and finding out as early as possible if they\u2019re not right.\u00a0 And so, once you start to do that well, the next stage is to identify how those things started going wrong in the first place \u2013 because the most effective thing to do is to prevent problems.\u00a0 We chatted about how human misunderstandings are most often the cause.\u00a0 You can have a group of people in room where words become misunderstood which naturally leads to problems in the future time and wasted energy for the team.\u00a0 He thinks the solution to prevent this from growing is to articulate misunderstanding, encourage dialogue, be clear on terminology, capture the details and be consistent.\u00a0 Organisational and team culture also has a role to play \u2013 where people are too polite, feel they are too junior or perhaps it\u2019s not their job to point out the misunderstanding.\u00a0 Sandeep is clear to clients \u2013 he will bring bad news early, don\u2019t judge him personally or professionally on that \u2013 the benefits will be in addressing the problem quickly and avoiding negative impacts for example to customers or with regulators.\u00a0 In reviewing these problems openly, the risks can be properly assessed and how they stack against other issues \u2013 if it\u2019s not too bad the team can move onto something else that needs more attention. That\u2019s what you do in testing &#8211; defining problems, grading them and deciding which to pursue.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-19\" style=\"transform:translate3d(0,0,0);\"><p><span style=\"font-weight: 400;\">Nicola Smith<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Partner<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":10817,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[110],"tags":[],"class_list":["post-10806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles"],"_links":{"self":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/10806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/comments?post=10806"}],"version-history":[{"count":7,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/10806\/revisions"}],"predecessor-version":[{"id":10876,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/posts\/10806\/revisions\/10876"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/media\/10817"}],"wp:attachment":[{"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/media?parent=10806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/categories?post=10806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.b2econsulting.com\/wp-json\/wp\/v2\/tags?post=10806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}