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DTSTART;TZID=Europe/London:20231201T140000
DTEND;TZID=Europe/London:20231201T150000
DTSTAMP:20250421T064519
CREATED:20231031T143930Z
LAST-MODIFIED:20231031T143930Z
UID:11749-1701439200-1701442800@www.b2econsulting.com
SUMMARY:Leveraging AI: Transformation Tool
DESCRIPTION:Leveraging AI: Transformation Tool\nGet your FREE TICKETS now! \nUncover the power of AI with Chris Fox to reshape your business offering and model\, with a personal touch. We’ll navigate the intricacies of AI risks\, pinpointing business needs and untapped opportunities for AI integration. Learn to unlock the hidden value within your data\, fostering long-term planning and a visionary approach. Through a compelling case study\, see how AI can catalyse remarkable changes. \nJoin us in building a culture of AI literacy and innovation within your organization. It’s time to redefine your business’s trajectory. Register now to embrace AI as your ultimate transformation tool! \n  \nWebinar Details:  \nDate and Time: Friday\, 1st December 2023 14:00 GMT \nLocation: Zoom \nTickets: FREE
URL:https://www.b2econsulting.com/event/leveraging-ai-transformation-tool/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231124T140000
DTEND;TZID=Europe/London:20231124T150000
DTSTAMP:20250421T064519
CREATED:20231031T143358Z
LAST-MODIFIED:20231031T143358Z
UID:11746-1700834400-1700838000@www.b2econsulting.com
SUMMARY:Leveraging AI: Automation
DESCRIPTION:Leveraging AI: Automation\nJoin us at the “Leveraging AI: Automation” event hosted by B2E Consulting – see how you can use AI to automate manual processes. \nAI has the power to automate millions of man-hours spent on repetitive and dull processes.  Hugh Abbott will explain how AI can be used to automate processes that were not previously automatable. AI has the power to automate unstructured data\, AI has the power to categorise unstructured data and extract key data. The webinar includes a real world case study. \nDon’t miss this chance to learn how you might automate processes in your business. \nRegister now\, connect with B2E Consulting\, and embark on a journey towards AI-enhanced automation! \n  \nWebinar Details: \nDate and Time: Friday\, 24th November 2023 14:00 GMT \nLocation: Zoom \nTickets: GET FREE
URL:https://www.b2econsulting.com/event/leveraging-ai-automation/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231117T140000
DTEND;TZID=Europe/London:20231117T150000
DTSTAMP:20250421T064519
CREATED:20231031T141437Z
LAST-MODIFIED:20231031T142619Z
UID:11738-1700229600-1700233200@www.b2econsulting.com
SUMMARY:Leveraging AI: Personal Productivity
DESCRIPTION:Leveraging AI: Personal Productivity\nGet your FREE TICKETS now! \nHave you ever felt the need for personal assistance in completing your tasks? \nDiscover how AI can transform your productivity with real-world examples and practical insights. Learn to mitigate AI risks with Priscille Livenais\, streamlining daily tasks and automating repetitive processes. Harness data insights to supercharge your decision-making. \nSee AI in action with examples like email filters and calendar schedulers. Plus\, gain valuable tips on seamlessly integrating AI tools into your daily routines. Join us for a day of innovation and efficiency. Don’t miss this opportunity to revolutionize your productivity. Register now and empower your future with AI! \n  \nWebinar Details:  \nDate and Time: Friday\, 17th November 2023 14:00 GMT \nLocation: Zoom \nTickets: FREE
URL:https://www.b2econsulting.com/event/leveraging-ai-personal-productivity/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211124T120000
DTEND;TZID=Europe/London:20211124T160000
DTSTAMP:20250421T064519
CREATED:20211103T114826Z
LAST-MODIFIED:20230621T141046Z
UID:10441-1637755200-1637769600@www.b2econsulting.com
SUMMARY:CV Peer Review - Free Event
DESCRIPTION:Is your CV selling you properly? Working with a group of peers we review to what extent your CV is ‘fit for purpose.’ \n  \nAbout this event\n\n\nCV PEER-REVIEW (FREE EVENT) \nYou might think your CV is good. Or you might think it’s bad. But have you ever had your CV reviewed by a group of peers? \nIn this webinar you will have the opportunity to have your CV reviewed by a group of peers who will provide open and honest feedback. \nThe peer-review will help you understand: \n\nif you have a good CV structure\nwhether your CV is too complicated\nwhether your CV is fit for purpose\n\nIs your CV selling you properly? Come and find out! \n10 TICKETS ONLY \nClick here to register for this event: CV Peer-Review Tickets\, Wed 24 Nov 2021 at 12:00 PM | Eventbrite \nThe peer-review is limited to a maximum of ten people. If we are full\, you can sign up for the waiting list and we will contact you for the next session. \nFACILITATOR \nHugh Abbott runs the WIRM (Winning Interim Roles Methodology) Programme at B2E Consulting. \nDetails : Wednesday 24th Nov: 12:00 – 16:00pm. \nWe will be using the Zoom platform to run this event. Please register for this event to book your free space. You will receive detailed instructions with a confirmation email.
URL:https://www.b2econsulting.com/event/cv-peer-review-7/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211117T123000
DTEND;TZID=Europe/London:20211117T133000
DTSTAMP:20250421T064519
CREATED:20210925T123345Z
LAST-MODIFIED:20230621T141931Z
UID:10366-1637152200-1637155800@www.b2econsulting.com
SUMMARY:Part 2 :  7 Habits for Creating a Diverse\, Inclusive & Belonging Work Envt.
DESCRIPTION:PART 2 of 2:In this webinar we continue the conversations surrounding Diversity\, Inclusion & Belonging in an organisational context.\n\n\n7 HABITS FOR CREATING A DIVERSE\, INCLUSIVE & BELONGING WORK ENVIRONMENT \nPART 2 of 2… continuing the conversation \nWith B2E Consulting Principal for Development & Coaching – Simon Rickman. \n“When we listen and celebrate what is both common and different\, we become a wiser\, more inclusive\, and better organization” Pat Wadors\, Chief People Office\, Procore \n —— \nMention the words ‘Diversity\, Inclusion and Belonging’\, and a lot of people go running to take cover! Indeed\, this is a complex\, sensitive\, and emotional topic\, and that is why too many people tend to avoid it. So\, isn’t it better to discuss this important subject based on ‘curiosity’\, rather than on ‘uncertainty’ or even ‘animosity’? \nMost businesses largely accept that diversity matters to their organisation. There is ample evidence to demonstrate that it makes a positive difference to their results\, such as a wider candidate pool\, greater market share\, and an increase in profitability. It also feels like the ‘ethical’ thing to do. Indeed\, there is a plethora of research to show the positive effects this has on employees\, customers\, clients\, and shareholders. \nSimon Rickman is one of B2E’s Principal Consultants. He has put together a webinar to learn more about Diversity\, Inclusion and Belonging (DI&B) in a constructive way. He admits that he is not a DI&B ‘expert’ and is on his own journey to be more tolerant\, open minded and knowledgeable. This webinar is therefore\, for those people who are ‘curious’ to learn. Simon shares a range of insights\, thoughts\, and suggestions following his own research and by talking to DI&B experts. \nDuring the pandemic\, Simon has used the framework of ‘The 7 Habits’ by Stephen Covey to discuss a range of topics relevant for today’s working environment. In this series he focuses on how to \n• Emphasise the importance of starting the DI&B conversation and sponsoring it as part of an organisation’s DNA \n• Move the dialogue away from policy\, structures\, rules\, and regulations and towards celebrating and valuing ‘difference’\, as we are all individuals and bring unique things to the table \n• Create an environment for employees to feel comfortable to share their views and be curious \nThe result (in the words of Paul Wolfe\, SVP Global HR at Indeed) is\, “to create a workplace where rich and incredible diversity is celebrated\, and all employees can be their true\, authentic selves”.  Simon believes that this is one of the key skills required to reshape our working attitudes for 2021 and beyond. \nPart 1 : 13th October 12.30pm: https://www.b2econsulting.com/event/7-habits-for-creating-a-diverse-inclusive-belonging-work-environment/ \nPart 2: 17th November 12.30pm : this event \n——— \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/part-2-7-habits-for-creating-a-diverse-inclusive-belonging-work-envt/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211013T123000
DTEND;TZID=Europe/London:20211013T133000
DTSTAMP:20250421T064519
CREATED:20210925T121951Z
LAST-MODIFIED:20211006T091214Z
UID:10362-1634128200-1634131800@www.b2econsulting.com
SUMMARY:7 Habits for Creating a Diverse\, Inclusive & Belonging Work Environment
DESCRIPTION:PART 1 of 2:In this webinar we look at starting the conversations surrounding Diversity\, Inclusion & Belonging in an organisational context.\n\n\n7 HABITS FOR CREATING A DIVERSE\, INCLUSIVE & BELONGING WORK ENVIRONMENT \nWith B2E Consulting Principal for Development & Coaching – Simon Rickman. \n“When we listen and celebrate what is both common and different\, we become a wiser\, more inclusive\, and better organization” Pat Wadors\, Chief People Office\, Procore\n \n ——\n \nMention the words ‘Diversity\, Inclusion and Belonging’\, and a lot of people go running to take cover! Indeed\, this is a complex\, sensitive\, and emotional topic\, and that is why too many people tend to avoid it. So\, isn’t it better to discuss this important subject based on ‘curiosity’\, rather than on ‘uncertainty’ or even ‘animosity’? \nMost businesses largely accept that diversity matters to their organisation. There is ample evidence to demonstrate that it makes a positive difference to their results\, such as a wider candidate pool\, greater market share\, and an increase in profitability. It also feels like the ‘ethical’ thing to do. Indeed\, there is a plethora of research to show the positive effects this has on employees\, customers\, clients\, and shareholders. \nSimon Rickman is one of B2E’s Principal Consultants. He has put together a webinar to learn more about Diversity\, Inclusion and Belonging (DI&B) in a constructive way. He admits that he is not a DI&B ‘expert’ and is on his own journey to be more tolerant\, open minded and knowledgeable. This webinar is therefore\, for those people who are ‘curious’ to learn. Simon shares a range of insights\, thoughts\, and suggestions following his own research and by talking to DI&B experts. \nDuring the pandemic\, Simon has used the framework of ‘The 7 Habits’ by Stephen Covey to discuss a range of topics relevant for today’s working environment. In this series he focuses on how to \n• Emphasise the importance of starting the DI&B conversation and sponsoring it as part of an organisation’s DNA \n• Move the dialogue away from policy\, structures\, rules\, and regulations and towards celebrating and valuing ‘difference’\, as we are all individuals and bring unique things to the table \n• Create an environment for employees to feel comfortable to share their views and be curious \nThe result (in the words of Paul Wolfe\, SVP Global HR at Indeed) is\, “to create a workplace where rich and incredible diversity is celebrated\, and all employees can be their true\, authentic selves”.  Simon believes that this is one of the key skills required to reshape our working attitudes for 2021 and beyond.\n \n  \nPart 1 : 13th October 12.30pm \nPart 2: 17th November 12.30pm : Part 2 : 7 Habits for Creating a Diverse\, Inclusive & Belonging Work Envt. – B2E Consulting \n——— \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/7-habits-for-creating-a-diverse-inclusive-belonging-work-environment/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210713T120000
DTEND;TZID=Europe/London:20210713T160000
DTSTAMP:20250421T064519
CREATED:20210608T111702Z
LAST-MODIFIED:20210614T105614Z
UID:10197-1626177600-1626192000@www.b2econsulting.com
SUMMARY:CV Peer-Review
DESCRIPTION:Is your CV selling you properly?  Working with a group of peers we review to what extent your CV is ‘fit for purpose.’\n\n\nCV PEER-REVIEW \nYou might think your CV is good.  Or you might think it’s bad.  But have you ever had your CV reviewed by a group of peers? \nIn this webinar you will have the opportunity to have your CV reviewed by a group of peers who will provide open and honest feedback. \nThe peer-review will help you understand: \n\nif you have a good CV structure \nwhether your CV is too complicated \nwhether your CV is fit for purpose \n\nIs your CV selling you properly?   Come and find out! \n10 TICKETS ONLY \nThe peer-review is limited to a maximum of ten people.  If we are full\, you can sign up for the waiting list and we will contact you for the next session. \nFACILITATOR  \nHugh Abbott runs the WIRM (Winning Interim Roles Methodology) Programme at B2E Consulting. \nDetails :  Tuesday 13th July:  12:00 – 16:00pm. \nWe will be using the Zoom platform to run this event.  Please register for this event to book your free space.  You will receive detailed instructions with a confirmation email.
URL:https://www.b2econsulting.com/event/cv-peer-review-6/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210707T123000
DTEND;TZID=Europe/London:20210707T133000
DTSTAMP:20250421T064519
CREATED:20210602T102925Z
LAST-MODIFIED:20210608T111701Z
UID:10151-1625661000-1625664600@www.b2econsulting.com
SUMMARY:7 Habits for Returning to the Workplace Effectively - Part 2 of 2
DESCRIPTION:In this webinar we continue to think about the future shape of work\n\n\n7 HABITS FOR RETURNING TO THE WORKPLACE EFFECTIVELY. \nWith B2E Consulting Principal for Development & Coaching – Simon Rickman. \nContinuing on from the first webinar on 30th June…. \nThe Prime Minister gave us the ‘green light’ to get back to workplace on 21 June. But as businesses decide what to do next\, they need to appreciate that everyone’s situation is unique. Some of their employees will be excited\, elated\, and desperate to return to the office; whereas others may be feeling confused\, worried\, and apprehensive….working from home has become their ‘comfort zone’. Everyone seems to be opting for the ‘hybrid’ office – but is this the best of both worlds? \nIn this webinar we can think about the future shape of work\, not just post-21 June. We can explore some of the options. With a limited timeframe\, we can only scratch the surface. It will probably leave you with more questions than answers. But we need to start facing those challenges now.  \nAs one of my clients said last summer\, “If you thought going into the lockdown was challenging\, then wait until we come out of it. It will be even harder.” He was right. And there are no easy answers. \nUsing ‘The 7 Habits of Highly Effective People’ as a framework\, we will look at each of the ‘Habits’ to ask important questions such as…. \n1. When and how can we start the complex task of returning to workplace? \n2. How do we prioritise what our workplace could and should look like? \n3. Do our employees work in a ‘psychological safe’ environment? \n4. How can we listen to our employees\, so that some can continue to work remotely\, and others can come back into the office? \nUsing a mixture of theory\, videos and audience reaction\, participants are left with some thoughtful and practical advice\, which they can use to understand their own specific situation and manage their own level of risk. \nPart 1 : 30th June 12.30pm: https://www.eventbrite.sg/e/157774027363 \nPart 2: 7th July 12.30pm \n——— \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/7-habits-for-returning-to-the-workplace-effectively-part-2-of-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210630T123000
DTEND;TZID=Europe/London:20210630T133000
DTSTAMP:20250421T064519
CREATED:20210602T102924Z
LAST-MODIFIED:20210608T111701Z
UID:10150-1625056200-1625059800@www.b2econsulting.com
SUMMARY:7 Habits for Returning to the Workplace Effectively - Part 1 of 2
DESCRIPTION:In this webinar we can think about the future shape of work\, not just post-21 June.\n\n\n7 HABITS FOR RETURNING TO THE WORKPLACE EFFECTIVELY. \nWith B2E Consulting Principal for Development & Coaching – Simon Rickman. \nThe Prime Minister gave us the ‘green light’ to get back to workplace on 21 June. But as businesses decide what to do next\, they need to appreciate that everyone’s situation is unique. Some of their employees will be excited\, elated\, and desperate to return to the office; whereas others may be feeling confused\, worried\, and apprehensive….working from home has become their ‘comfort zone’. Everyone seems to be opting for the ‘hybrid’ office – but is this the best of both worlds? \nIn this webinar we can think about the future shape of work\, not just post-21 June. We can explore some of the options. With a limited timeframe\, we can only scratch the surface. It will probably leave you with more questions than answers. But we need to start facing those challenges now.  \nAs one of my clients said last summer\, “If you thought going into the lockdown was challenging\, then wait until we come out of it. It will be even harder.” He was right. And there are no easy answers. \nUsing ‘The 7 Habits of Highly Effective People’ as a framework\, we will look at each of the ‘Habits’ to ask important questions such as…. \n1. When and how can we start the complex task of returning to workplace? \n2. How do we prioritise what our workplace could and should look like? \n3. Do our employees work in a ‘psychological safe’ environment? \n4. How can we listen to our employees\, so that some can continue to work remotely\, and others can come back into the office? \nUsing a mixture of theory\, videos and audience reaction\, participants are left with some thoughtful and practical advice\, which they can use to understand their own specific situation and manage their own level of risk. \nPart 1 : 30th June 12.30pm. \nPart 2: 7th July 12.30pm : Book here: https://www.eventbrite.sg/e/157775228957 \n——— \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/7-habits-for-returning-to-the-workplace-effectively-part-1-of-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210623T123000
DTEND;TZID=Europe/London:20210623T133000
DTSTAMP:20250421T064519
CREATED:20210525T095921Z
LAST-MODIFIED:20210525T095921Z
UID:10142-1624451400-1624455000@www.b2econsulting.com
SUMMARY:How Does Culture Change Improve Business Performance?
DESCRIPTION:Take a quick canter through some of the challenges facing those who are wanting or trying to change a business’ culture.\n\n\nHOW DOES CULTURE CHANGE IMPROVE BUSINESS PERFORMANCE \nWith Simon Clitherow. \n \n\nThe session will be a quick canter through some of the challenges facing those who are wanting or trying to change a business’ culture. It will highlight:\n \n \n\nWhy culture change is becoming more relevant and how is it being described\n\nMany of today’s ideas have been around for a while but hiding in plain sight. Why have we only just recognised this?\n\nAre corporate cultures about motivation or control?\n\nHow does social change impact corporate culture?\n\nIs there are cultural silver bullet?\n\n\n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/how-does-culture-change-improve-business-performance/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210616T123000
DTEND;TZID=Europe/London:20210616T133000
DTSTAMP:20250421T064519
CREATED:20210602T091540Z
LAST-MODIFIED:20210614T110735Z
UID:10147-1623846600-1623850200@www.b2econsulting.com
SUMMARY:Hybrid Working – Helping Customers Adapt and Thrive
DESCRIPTION:The future of work is a choice. We need to prepare ourselves\, our companies and support our clients for facing the change.\n\n\nHYBRID WORKING – HELPING CUSTOMERS ADAPT AND THRIVE \nWith Priscille Livenais. \nDue to COVID19\, the future of work is a choice. We need to prepare ourselves\, our companies and support our clients for facing the change.  \nThe companies going fully remote\, or those going back to the office 100 %\, are already pretty much equipped. But\, companies that want a mix of both – the hybrid working model – have to start from scratch.  \nWe\, consultants\, need to adjust ourselves.  We could have a crucial role and dig into our tools\, habits and expertise of long-time remote/hybrid workers to support our clients in building their workspace. \n \nWhat will be covered : \n– the steps to design the future hybrid working model \n– pitfalls and best practices \n– how to define the communication model in the hybrid model \n– using our experience\, tools and technics to support our customers \n——— \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/hybrid-workspace-helping-customers-adapt-and-thrive/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210519T123000
DTEND;TZID=Europe/London:20210519T133000
DTSTAMP:20250421T064519
CREATED:20210504T055246Z
LAST-MODIFIED:20210504T055246Z
UID:10084-1621427400-1621431000@www.b2econsulting.com
SUMMARY:Shadow IT: The Enemy At The Gates
DESCRIPTION:How what looks like just a marginal IT issue\, can have serious unintended consequences.\n\n\nSHADOW IT – THE ENEMY AT THE GATES \n \nWith Giampiero Nanni. \n“Shadow IT” refers to the apps in the cloud\, used or downloaded by employees of an organisation\, without the knowledge of their IT Department.\n \nIn this scenario\, narrated as a chronicle and commented with practical recommendations\, what looks like just a marginal IT issue\, hides a concerning lack of governance of personal data\, compliance\, and cybersecurity.\n \nIn today’s hyper-regulated world\, and with a fast-evolving cyber-threat landscape\, privacy compliance and cybersecurity must be front and centre of every business strategy.\n \n \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space. \n————————- \nAbout Giampiero: \nGiampiero is a certified data protection (IAPP CIPP/E\, CIPM) and cybersecurity professional with significant customer consultancy and regulatory advocacy experience. Also an IAPP Certified Privacy Trainer. \nHe was until recently a privacy and security consultant at a global external DPO Service practice. \nIn a recent engagement at the ITU (a UN Agency) he was responsible for the production of the cybersecurity and risk management policy document for the 2020 G20 hosted by Saudi Arabia.  \nPrior to that\, he was at Symantec in the Government Affairs EMEA team\, engaging with legislators and regulators\, as well as with customers about the legislative characteristics of the GDPR\, the business value of privacy compliance and the way organisations can implement the regulatory mandate through privacy and cybersecurity technological choices. He was also involved with internal privacy operations in the Global Privacy Office. \nA regular public speaker about cybersecurity and privacy\, he is an author of publications and articles on regulatory compliance. \nPrevious appointments include Andersen Consulting (now Accenture)\, IBM Global Services\, Microsoft\, Cisco.
URL:https://www.b2econsulting.com/event/shadow-it-the-enemy-at-the-gates/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210512T123000
DTEND;TZID=Europe/London:20210512T133000
DTSTAMP:20250421T064519
CREATED:20210329T144107Z
LAST-MODIFIED:20210426T132805Z
UID:9967-1620822600-1620826200@www.b2econsulting.com
SUMMARY:Finding More Work Amidst The Pandemic
DESCRIPTION:What are the key things consultants should do differently to find the work they’re good at doing for the clients that value it most?\n\n\nFINDING MORE WORK AMIDST THE PANDEMIC \nGraham Kennedy in conversation with Hugh Abbott. \nThe pandemic is creating significant change for consultants. To survive\, some businesses are having to refocus on markets they can reach and find new digital ways of both reaching them and delivering their services. Others – especially in the software and technology sectors – have experienced a significant uptick in growth (some are seeing year on year revenue increases of more than 20%) and are struggling to recruit the people they now need. \nSo\, what should consultants do to reach these new opportunities\, especially when the number of people calling themselves ‘Consultants’ is increasing? What are the key things consultants should do differently to find the work they’re good at doing for the clients that value it most\, and command good fees as a result? \nGraham and Hugh will discuss how Graham has changed the way he finds opportunities and what he now does to find good opportunities predictably and effectively. In addition\, this discussion will include: \n\nWhat triggered Graham to change the way he finds opportunities\nThe pitfalls he sees others making when looking for opportunities\, and how to avoid them\nHis ‘Nirvana’ moments when he realised he was on the right track\nHow he uses social media\nSome simple steps you can take to benefit from Graham’s experience.\n\nThere will also be time for your opportunity generation questions. \nGraham Kennedy is an experienced business and organisational change and development consultant. He has been helping software\, technology and professional services businesses to overcome their key development challenges – including generating opportunities – so they reach their goals predictably and effectively for over 20 years. \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space. \n————————- \nFeedback from Similar Sessions: \n‘Great session!’ \n‘Great talk and lots of value!’ \n‘You know your stuff! You’re credible and delivered the session with a twinkle of mischief. I loved it – well done!’ \n‘I have had a fear of sales. What I found great was that your approach empowered me to want to sell without any fears.’ \n‘I was so impressed with your talk!’ \n‘It was very inspiring meeting you.’
URL:https://www.b2econsulting.com/event/using-the-pandemic-to-find-more-work/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210428T123000
DTEND;TZID=Europe/London:20210428T133000
DTSTAMP:20250421T064519
CREATED:20210310T111043Z
LAST-MODIFIED:20210310T131628Z
UID:9958-1619613000-1619616600@www.b2econsulting.com
SUMMARY:5 Key Questions for Strategy Projects
DESCRIPTION:In this webinar we will take a pragmatic approach and consider the 5 key questions which every strategy project must answer.\n\n\n5 KEY QUESTIONS FOR STRATEGY PROJECTS \nMost people recognise that a sound strategy is vital for business success. Given the uncertainty of the last 12+ months this is even more critical.\n \nBut that is often where the agreement ends. From there\, many discussions descend into fruitless debates about what exactly strategy is. How does it relate to tactics\, purpose\, culture\, brand or execution? Is it even still relevant in such an uncertain and rapidly changing world?\n \nIn this webinar we will take a much more pragmatic approach and consider the 5 key questions which every strategy project must answer.\n \n\nIn answering these questions we will discover why strategy sometimes seems so hard to do\, why so few strategies succeed\, and what you can do to improve your chances of success.\n \n\nChris Fox is an independent business strategy consultant. He has been helping organisations to develop and execute better business strategies for over 20 years.\n \n \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/5-key-questions-for-strategy-projects/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210421T123000
DTEND;TZID=Europe/London:20210421T133000
DTSTAMP:20250421T064519
CREATED:20210316T153344Z
LAST-MODIFIED:20210317T162746Z
UID:9963-1619008200-1619011800@www.b2econsulting.com
SUMMARY:Business Leadership Lessons from the Prussian Army
DESCRIPTION:What lessons are there to thrive through a pandemic?\n\n\nBUSINESS LEADERSHIP LESSONS FROM THE PRUSSIAN ARMY \n“No plan survives first contact with the enemy!” said von Moltke\, head of the Prussian Army who innovated the leadership methodology adopted by the agile movement.  \nDesigned for disruptive VUCA environments like war\, what lessons are there to thrive through a pandemic?\n \nJohn Turk who started his career in the elite Gurkhas before 30 years in business tells the story of defeat\, death and re-birth in War in the 1800s that gave rise to this unique leadership methodology through to the present day; with its rediscovery and application at the centre of the agile movement and cutting edge digital businesses that are thriving in the pandemic. \n \n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/business-leadership-lessons-from-the-prussian-army/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210324T123000
DTEND;TZID=Europe/London:20210324T133000
DTSTAMP:20250421T064519
CREATED:20210201T194305Z
LAST-MODIFIED:20210202T132005Z
UID:9805-1616589000-1616592600@www.b2econsulting.com
SUMMARY:The 7 Habits for Highly Effective Time Management  Part 2 of 2
DESCRIPTION:‘The 7 Habits’ to inspire us to do more\, better\, faster with less\n\n\nTHE 7 HABITS FOR HIGHLY EFFECTIVE TIME MANAGEMENT – Part 2 of 2 \nFollowing on from his first session on 17th March\, B2E Consulting’s Development & Coaching Services Principal Simon Rickman continues his exploration of the thoughts\, ideas and suggestions that use the framework the ‘The 7 Habits’ to inspire us to do more\, better\, faster with less. \nThe current pandemic has forced us to re-think on how to enjoy work\, take back control and make better use of our time.  Simon will continue to share his guidance on how we can better : \n\nplan and prioritise activities\novercome procrastination\ndelegate more confidently and \nuse routines for consistency\, amongst many others.  \n\n Sign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/the-7-habits-for-highly-effective-time-management-part-2-of-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210317T123000
DTEND;TZID=Europe/London:20210317T133000
DTSTAMP:20250421T064519
CREATED:20210201T173643Z
LAST-MODIFIED:20210202T131944Z
UID:9801-1615984200-1615987800@www.b2econsulting.com
SUMMARY:The 7 Habits for Highly Effective Time Management  Part 1 of 2
DESCRIPTION:‘The 7 Habits’ to inspire us to do more\, better\, faster with less\n\n\nTHE 7 HABITS FOR HIGHLY EFFECTIVE TIME MANAGEMENT – Part 1 of 2 \nThere is a general recognition that the pandemic has forced us to re-think on how to enjoy work\, take back control and make better use of our time. \nIn this webinar\, B2E Consulting’s Development & Coaching Services Principal Simon Rickman\, shares a range of thoughts\, ideas and suggestions that uses the framework the ‘The 7 Habits’ to inspire us to do more\, better\, faster with less. \nThis includes how to plan and prioritise activities\, overcome procrastination\, delegate more confidently and use routines for consistency\, amongst many others. \nSimon will cover all 7 Habits over two consecutive weeks.\nPart 2 will take place on 24th March. \n\nSign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/the-7-habits-for-highly-effective-time-management-part-1-of-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210310T120000
DTEND;TZID=Europe/London:20210310T160000
DTSTAMP:20250421T064519
CREATED:20210201T102048Z
LAST-MODIFIED:20210201T173642Z
UID:9794-1615377600-1615392000@www.b2econsulting.com
SUMMARY:CV Peer-Review
DESCRIPTION:Is your CV selling you properly?  Working with a group of peers we review to what extent your CV is ‘fit for purpose.’\n\n\nCV PEER-REVIEW \nYou might think your CV is good.  Or you might think it’s bad.  But have you ever had your CV reviewed by a group of peers? \nIn this webinar you will have the opportunity to have your CV reviewed by a group of peers who will provide open and honest feedback. \nThe peer-review will help you understand: \n\nif you have a good CV structure \nwhether your CV is too complicated \nwhether your CV is fit for purpose \n\nIs your CV selling you properly?   Come and find out! \n10 TICKETS ONLY \nThe peer-review is limited to a maximum of ten people.  If we are full\, you can sign up for the waiting list and we will contact you for the next session. \nFACILITATOR  \nHugh Abbott runs the WIRM (Winning Interim Roles Methodology) Programme at B2E Consulting. \nDetails :   Wednesday 3rd March:  12:00 – 16:00pm. \nWe will be using the Zoom platform to run this event.  Please register for this event to book your free space.  You will receive detailed instructions with a confirmation email.
URL:https://www.b2econsulting.com/event/cv-peer-review-5/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210303T123000
DTEND;TZID=Europe/London:20210303T133000
DTSTAMP:20250421T064519
CREATED:20210128T145505Z
LAST-MODIFIED:20210128T145505Z
UID:9747-1614774600-1614778200@www.b2econsulting.com
SUMMARY:New Ideas for Leading Remote Teams
DESCRIPTION:New Ideas for Leading Remote Teams\n\n\nNEW IDEAS FOR LEADING REMOTE TEAMS \nWhy attend?\n \nThe rapid switch to remote and flexible working has left many leaders ill-equipped to manage remote working\, mental health and well-being of their staff.  This webinar shares many practical tips that can be shared with your clients who are wanting to cultivate more trust and connection in their organisations.\n \n\nWhat will we cover?\n \nGuest speaker Lindsey Agness will cover:\n \n\nUse of IT eg surveys and gamification to build connection\n\nHow to adapt communications as the ‘super power’ of any leader during the pandemic\n\nThe importance of looking after the well-being of self and others\n\nAll elements will include the latest research\n\n\nOur webinars are interactive with a Q&A at the end.\n \nSign Up Now! \n12.30-1.30pm \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/new-ideas-for-leading-remote-teams/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210127T123000
DTEND;TZID=Europe/London:20210127T133000
DTSTAMP:20250421T064519
CREATED:20201223T200814Z
LAST-MODIFIED:20210125T135033Z
UID:9734-1611750600-1611754200@www.b2econsulting.com
SUMMARY:The Low Code & No Code Revolution
DESCRIPTION:The Low Code & No Code Revolution\n\n\nIt’s no secret the speed and pace of change has been increasing steadily for years\, with the pressure to deliver more and more with less and less never higher.  Now\, set in a context of ever-tighter regulation\, high customer expectations\, and sloth-like internal IT departments – we face into Brexit and the COVID-19 pandemic.  The net result of this perfect storm is that budgets are under an unprecedented scrutiny. \nAs a result unsuccessful software implementations are no longer simply undesirable – but completely untenable. \nFortunately Low Code / No Code tools are revolutionising the way software is created and deployed\, displacing legacy / incumbent vendors and keeping pace with rapidly evolving needs.  Whether you are simply curious about the subject or an experienced developer – this webinar is for you.  We will be pulling back the veil\, attacking the misconceptions\, and getting down and dirty with real technology and real case studies! \nIn this webinar\, Will Devos explores: \n\nwhat low code / no code tools are and key vendors in the space\nhow they work and why they are so different to what’s come before\nhands-on demonstrations and case studies\nthe advantages and disadvantages of these solutions\n\nAt the end of the webinar you will be able to: \n\nbe ‘market-aware’ of what’s available and happening right now.\neasily be able to understand and articulate the major constraints that these platforms eliminate\nreset expectations of what ‘good’ looks like when it comes to software development\nbe excited about how you can use this knowledge to solve challenges you may face\n\nSign Up Now! \nPresentation : 12.30-1.00pm \nQ&A : 1.00pm – 1.30pm  \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/the-low-code-no-code-revolution/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210113T123000
DTEND;TZID=Europe/London:20210113T133000
DTSTAMP:20250421T064519
CREATED:20201217T111711Z
LAST-MODIFIED:20201222T134652Z
UID:9710-1610541000-1610544600@www.b2econsulting.com
SUMMARY:Win a Project in 2021
DESCRIPTION:How to Win a Project in 2021\n\n\n\nStrategy for winning a project in 2021 \nThe new year is always a good time to think about career strategy : \n\nhow can you bring focus to your career\nhow can you carve a niche for yourself\nhow can you win a project\n\nHugh Abbott\, the B2E Coach\, shares his insight on how to market yourself effectively and win a project. \nIn this webinar\, you will learn : \n\nhow to target roles\nhow digital is changing everything\nhow to approach down-time\n\nSign Up Now! \nPresentation : 12.30-1.00pm \nQ&A : 1.00pm – 1.30pm  \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/win-a-project-in-2021/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201209T123000
DTEND;TZID=Europe/London:20201209T133000
DTSTAMP:20250421T064519
CREATED:20201103T100204Z
LAST-MODIFIED:20201103T100204Z
UID:9675-1607517000-1607520600@www.b2econsulting.com
SUMMARY:I Wish I Had Thought of That!  How To Find Business Growth.
DESCRIPTION:Jonathan Spence will share his thoughts on how you can grow a business\, even in today’s Covid dominated environment.\n\n\n\nI WISH I HAD THOUGHT OF THAT! HOW TO FIND BUSINESS GROWTH. \nOverview \nThe winter is always a bleak period\, but never more so now with the challenge of covid 19. \nFor many businesses the natural inclination and necessity will be to cut costs and hunker down\, but a few will recognise the need to re-align to the new reality and be in pole position to take advantage of future growth. This needn’t require substantial investment but does require curiosity and a customer focus. \nThere are often ideas that are just so basic that we completely overlook them\, until someone else spots them and has the courage to implement\, leaving the others to say “I wish I had thought of that!” \nThis session seeks to inspire all to seek and find the opportunities for growth by proposing an approach and lessons learned by Jonathan Spence  over his thirty five year career and to help participants imagine what can be done by providing examples. \nSign Up Now! \nPresentation : 12.30-1.00pm \nQ&A : 1.00pm – 1.30pm  \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/i-wish-i-had-thought-of-that-how-to-find-business-growth/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201202T130000
DTEND;TZID=Europe/London:20201202T170000
DTSTAMP:20250421T064519
CREATED:20201025T085219Z
LAST-MODIFIED:20201026T140531Z
UID:9657-1606914000-1606928400@www.b2econsulting.com
SUMMARY:CV Peer-Review
DESCRIPTION:Is your CV selling you properly? Working with a group of peers we review to what extent your CV is ‘fit for purpose.’\n\n\n\nCV PEER-REVIEW \nYou might think your CV is good.  Or you might think it’s bad.  But have you ever had your CV reviewed by a group of peers? \nIn this webinar you will have the opportunity to have your CV reviewed by a group of peers who will provide open and honest feedback. \nThe peer-review will help you understand: \n\nif you have a good CV structure \nwhether your CV is too complicated \nwhether your CV is fit for purpose \n\nIs your CV selling you properly?   Come and find out! \n10 TICKETS ONLY \nThe peer-review is limited to a maximum of ten people.  If we are full\, you can sign up for the waiting list and we will contact you for the next session. \nFACILITATOR  \nHugh Abbott runs the WIRM (Winning Interim Roles Methodology) Programme at B2E Consulting. \nDetails :   Wednesday 2nd December:  13:00 – 17:00pm. \nWe will be using the Zoom platform to run this event.  Please register for this event to book your free space.  You will receive detailed instructions with a confirmation email.
URL:https://www.b2econsulting.com/event/cv-peer-review-4/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201125T123000
DTEND;TZID=Europe/London:20201125T133000
DTSTAMP:20250421T064519
CREATED:20201027T103921Z
LAST-MODIFIED:20201103T144000Z
UID:9667-1606307400-1606311000@www.b2econsulting.com
SUMMARY:Graph Databases - the Key is in the Relationships
DESCRIPTION:How graph databases can organise information between data points and make sense of it for humans.\n\n\n\nGRAPH DATABASES – THE KEY IS IN THE RELATIONSHIPS \nOverview \nThere is a huge amount of information locked away in the links (relationships) between data points\, such as people\, their work and their institutions. Graph databases organise this information\, and can make sense of this to humans.  \nFor example\, social media sites\, banks and governments use graphs to understand their customers\, hunt down fraud and deliver insight and services. \nIntegrity is a directed knowledge graph of scholarly and scientific publishing information that uses reputable sources of open access metadata. \nWhile knowledge graphs are expressive on their own\, allowing you to make connections though visualisation that other data technologies do not reveal\, they also provide a solid basis for ML and AI\, which we will explore if time permits. \nIn this webinar Roger Gordon – the Founder and CTO of iThinking\, a consultancy focused on graph databases and startup technology – will: \n\nHands on demonstration of Graphic Databases\nLoad data and visualise it\nRun ML and AI algorithms to bring out hidden data patterns for exploration and hypothesis generation\n\nSign Up Now! \nPresentation and demo : 12.30-1.00pm \nQ&A : 1.00pm – 1.30pm  \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/graph-databases-the-key-is-in-the-relationships/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201118T123000
DTEND;TZID=Europe/London:20201118T133000
DTSTAMP:20250421T064519
CREATED:20201022T155742Z
LAST-MODIFIED:20201022T160419Z
UID:9650-1605702600-1605706200@www.b2econsulting.com
SUMMARY:Leading The Agile Organisation
DESCRIPTION:This event will provide an insight into the psychology of agile leadership.\n\n\n\nLEADING THE AGILE ORGANISATION. \n  \nOverview \n  \n\nWhy agility is no longer a nice to have but a must have for global businesses\nWhat organisational and leadership agility look like in practice – a holistic approach.\nHow to develop agility in a nutshell\, in yourself and your organisation\n\n  \nThis event will:  \n\nShare a model of organisational and leadership agility that Kiran uses in his work with global clients.\nShow an example of a leadership agility digital assessment.\n\nB2E Principal Dr Kiran Chitta leads this session\, which includes an insight into how agile leadership can be assessed and developed using digital psychometric tools. \nPresentation and QA: 12.30 – 1.30 \nWe will be using Zoom to run this webinar. You will receive an email before the event with meeting details including instructions to join the event.
URL:https://www.b2econsulting.com/event/leading-the-agile-organisation/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201111T123000
DTEND;TZID=Europe/London:20201111T133000
DTSTAMP:20250421T064519
CREATED:20201026T140532Z
LAST-MODIFIED:20201027T103920Z
UID:9663-1605097800-1605101400@www.b2econsulting.com
SUMMARY:Leadership Behaviours To Deliver Successfully In the "New Norm"
DESCRIPTION:This webinar will share insights on leadership behaviours to adapt to the “new norm” of working from home.\n\n\n\nLEADERSHIP BEHAVIOURS TO DELIVER SUCCESSFULLY IN THE “NEW NORM” \nOverview \nWith the Covid Pandemic the working world has changed dramatically – working from home has become the norm – but work still needs to be delivered and leadership behaviours adapted to ensure success.   \nFrank Rodgers \, who has been working for a UK Government account since March this year\, will share his experience with delivery of critical IT programmes and thoughts on those leadership behaviours that will be key in the post-Covid World where hybrid working will be the norm.  \nThis event will: \n\nTake you through real examples of how critical IT work at a UK Government organisation was delivered successfully during the Pandemic (tools\, planning/execution and key behaviours needed)\nProvide recommendations and discussion on the Key Leadership Behaviours to ensure successful delivery in the “new norm”\nEnable participants to take away some leadership skill ideas to help on their future work deliveries in the post Covid World\n\nSign Up Now! \nPresentation : 12.30-1.00pm \nQ&A : 1.00pm – 1.30pm  \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details –  in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/leadership-behaviours-to-deliver-successfully-in-the-new-norm/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201021T123000
DTEND;TZID=Europe/London:20201021T133000
DTSTAMP:20250421T064519
CREATED:20200921T141650Z
LAST-MODIFIED:20200921T141650Z
UID:9616-1603283400-1603287000@www.b2econsulting.com
SUMMARY:Security Advice to Home Workers
DESCRIPTION:This event will equip you with the skills to protect yourself and or business from cybercrime and attacks at a pivotal time for home working\n\n\n\nSECURITY ADVICE TO HOME WORKERS \nDuring the current emergency\, many organisations and individuals find themselves using technology in ways they may not previously have been familiar with.  \nInevitably\, there are people who see this as an opportunity to perpetrate criminal acts such as fraud\, but even without active malice\, mistakes happen\, and things break down.  \nThis event will equip you with the skills to protect yourself and or business from cybercrime and attacks. \nB2E Principal Dr John McCarthy leads this presentation\, which includes a demonstration of a Phishing Attack from the attackers and victim’s viewpoint. \nPresentation demo and QA: 12.30 – 1.30 \nWe will be using Zoom to run this webinar.  You will receive an email before the event with meeting details including instructions to join the event.
URL:https://www.b2econsulting.com/event/security-advice-to-home-workers/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201015T120000
DTEND;TZID=Europe/London:20201015T160000
DTSTAMP:20250421T064519
CREATED:20200910T085936Z
LAST-MODIFIED:20200916T122308Z
UID:9596-1602763200-1602777600@www.b2econsulting.com
SUMMARY:CV Peer-Review
DESCRIPTION:Is your CV selling you properly? Working with a group of peers we review to what extent your CV is ‘fit for purpose.’\n\n\n\nCV PEER-REVIEW \nYou might think your CV is good.  Or you might think it’s bad.  But have you ever had your CV reviewed by a group of peers? \nIn this webinar you will have the opportunity to have your CV reviewed by a group of peers who will provide open and honest feedback. \nThe peer-review will help you understand: \n\nif you have a good CV structure \nwhether your CV is too complicated \nwhether your CV is fit for purpose \n\nIs your CV selling you properly?   Come and find out! \n10 TICKETS ONLY \nThe peer-review is limited to a maximum of ten people.  If we are full\, you can sign up for the waiting list and we will contact you for the next session. \nFACILITATOR  \nHugh Abbott runs the WIRM Programme at B2E \nDetails :   Thursday 15th of October:  12:00 – 16:00 \nWe will be using Zoom platform to run this event.  Please register for this event to book your free space.  You will receive detail instructions with a confirmation email.
URL:https://www.b2econsulting.com/event/cv-peer-review-3/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201007T123000
DTEND;TZID=Europe/London:20201007T133000
DTSTAMP:20250421T064519
CREATED:20200723T143253Z
LAST-MODIFIED:20200727T161335Z
UID:9430-1602073800-1602077400@www.b2econsulting.com
SUMMARY:Innovation for your  services using TRIZ
DESCRIPTION:Enable an innovative leap in your thinking by utilising TRIZ.\n\n\n\nINNOVATION FOR YOUR SERVICES USING TRIZ  \nTRIZ (the Theory of Inventive Problem Solving) is a way of systematic innovation for new products and services.  \nWe will explore this technique by understanding the concept of ‘ideal solution’\, process conflicts\, and utilising widely available resources.  \nThis method will enable an innovative leap in your thinking.  We will explore this technique and practise the concept in small groups using Zoom’s breakout facilities.  \n Areas Covered: \n•	Background to TRIZ \n•	Understanding the concept of contradictions in problems \n•	Leveraging the idea of free/cheap resources first for solutions \n•	Testing some of its well understood 40 principles \nKetan Varia has been a management consultant for over 20 years and works on developing organisations’ operational and creative capability. He is a Principal at B2E Consulting.  To find out more about TRIZ click here. \nSign up now ! \nPresentation : 12.30-1.00pm \nQ&A : 1.00pm – 1.30pm  \nWe will be using Zoom to run this webinar. You will receive instructions on how to join – including meeting details – in the confirmation email sent to you after you have booked your space.
URL:https://www.b2econsulting.com/event/innovation-for-your-services-using-triz/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200930T123000
DTEND;TZID=Europe/London:20200930T133000
DTSTAMP:20250421T064520
CREATED:20200727T161336Z
LAST-MODIFIED:20200727T161711Z
UID:9441-1601469000-1601472600@www.b2econsulting.com
SUMMARY:Improving Customer Service with AI Chatbots
DESCRIPTION:See a live demonstration of chatbots currently being used by organisations to provide successful customer self-service.\n\n\n\nIMPROVING CUSTOMER SERVICE WITH AI CHATBOTS\n \nThis year has been anything but business-as-usual for organisations and their customer service strategies. It’s become clear that delivering positive digital and self-service experiences is key for customer conversion and retention and should be part of your customer experience (CX) plan.\n \nJoin Liam Ryan from Creative Virtual as he shares live demonstrations of V-Person™ chatbots currently being used by organisations to provide successful customer self-service.  You’ll see:\n \n\nPowerful integrations\, including authentication and seamless handover to live chat\n\n\n\nOptions for deploying chatbots across multiple contact channels\n\n\n\nThe combining of AI and human input to create reliability and constant improvement\n\n\nRegister now for this webinar to get an inside look at AI chatbot features\, functionality and successful use cases.\n \nPresentation demo and QA: 12.30 – 1.30 \nWe will be using Zoom to run this webinar.  You will receive an email before the event with meeting details including instructions to join the event.
URL:https://www.b2econsulting.com/event/improving-customer-service-with-ai-chatbots/
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