BEGIN:VCALENDAR VERSION:2.0 PRODID:-//B2E Consulting - ECPv6.6.4.2//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:B2E Consulting X-ORIGINAL-URL:https://www.b2econsulting.com X-WR-CALDESC:Events for B2E Consulting REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20200329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20201025T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/London:20200930T123000 DTEND;TZID=Europe/London:20200930T133000 DTSTAMP:20250419T072413 CREATED:20200727T161336Z LAST-MODIFIED:20200727T161711Z UID:9441-1601469000-1601472600@www.b2econsulting.com SUMMARY:Improving Customer Service with AI Chatbots DESCRIPTION:See a live demonstration of chatbots currently being used by organisations to provide successful customer self-service.\n\n\n\nIMPROVING CUSTOMER SERVICE WITH AI CHATBOTS\n \nThis year has been anything but business-as-usual for organisations and their customer service strategies. It’s become clear that delivering positive digital and self-service experiences is key for customer conversion and retention and should be part of your customer experience (CX) plan.\n \nJoin Liam Ryan from Creative Virtual as he shares live demonstrations of V-Person™ chatbots currently being used by organisations to provide successful customer self-service. You’ll see:\n \n\nPowerful integrations\, including authentication and seamless handover to live chat\n\n\n\nOptions for deploying chatbots across multiple contact channels\n\n\n\nThe combining of AI and human input to create reliability and constant improvement\n\n\nRegister now for this webinar to get an inside look at AI chatbot features\, functionality and successful use cases.\n \nPresentation demo and QA: 12.30 – 1.30 \nWe will be using Zoom to run this webinar. You will receive an email before the event with meeting details including instructions to join the event. URL:https://www.b2econsulting.com/event/improving-customer-service-with-ai-chatbots/ ATTACH;FMTTYPE=image/jpeg:https://www.b2econsulting.com/wp-content/uploads/2023/06/shutterstock_1666163566-1-scaled.jpg END:VEVENT END:VCALENDAR